Services Provided
- Global Event IT/AV Hire
- Software Integrations
- IT Technicians & Staffing Solutions
- Domestic & International Logistics
About the Event
Sector: Conferences & Business Meetings
Client Type: Corporate Businesses
Location: MGM Grand in Las Vegas
Service Now Sales Kickoff (SKO) 2025 was held from January 21 to 23, 2025, at the MGM Grand in Las Vegas, Nevada.
The event brought together over 6,000 sales professionals for a series of keynotes, networking sessions, and skill-building workshops.
The Challenge
1,600 iPads,
13 Conference Rooms
Delivering a seamless digital experience for the ServiceNow Sales Kickoff 2025 in Las Vegas required deploying 1,600 iPads on-site, all synced with the client’s servers across 13 conference rooms.
Logged in,
Configured & Connected
The setup demanded precise coordination under a tight schedule, with each device needing to be logged in, configured, and connected.
Our on-site team worked closely with the client’s technical team to ensure real-time synchronisation and smooth performance throughout the conference.
Efficient
Problem Solving
While a preparation issue initially caused a short delay, it was quickly resolved on-site through proactive teamwork and efficient problem-solving, keeping the project on track and fully meeting client expectations.
How We Supported the Event
Sorted.
- A dedicated project lead
- Experienced on-site staff from our team
- 24/7 help desk, remote assistance, and on-site support
- Real-time troubleshooting and rapid issue resolution
- Ongoing communication and regular client updates
- On-demand technical support for urgent needs
- Continuous monitoring of equipment performance
- A dedicated point of contact for fast response
The Results
Set-up Efficiency
Improved by 150%
The deployment was completed ahead of schedule, with set-up efficiency improved by 150% – from 800 iPads in five hours to 800 iPads in less than two hours.
Stress-free, Happy Client
This smooth execution ensured every room was ready on time and devices performed reliably throughout the event.
The client praised the team’s professionalism, responsiveness, and collaborative approach, noting how stress-free the process felt.
