Services Provided
- Global Event IT/AV Hire
- Training & Education Set-Ups
- Domestic & International Logistics
About the Event
Sector: Training & Education
Client Type: Schools & Universities
Location: Imperial College London, England
The Imperial Prostate & Focal Therapy Society Masterclass 2025 was held from April 11 to 12, 2025, at Imperial College London, England.
This specialist two-day masterclass brought together international clinical experts and healthcare professionals and featured hands-on MRI review workshops, enabling clinicians to gain practical insight.
The Challenge
Limited Local Stock Availability
This project presented an operational challenge, as the local London depot didn’t have sufficient iMacs available to meet the event’s requirements.
Global Operations Coordination
Our operations team reviewed availability across global depots and upcoming bookings.
Using our global operations expertise, suitable iMac units were quickly sourced from a nearby depot.
100% Fulfilment Delivered
By efficiently transferring stock between depots, all equipment was delivered on time and ready for use.
Additional client requirements were also met, including the supply of Microsoft mice to support preferred scrolling functionality.
How We Supported the Event
Sorted.
- A dedicated project lead
- 24/7 help desk and remote assistance
- Real-time troubleshooting and rapid issue resolution
- Ongoing communication and regular client updates
- On-demand technical support for urgent needs
- A dedicated point of contact for fast response
The Results
Successful Educational Workshop
The high-level educational workshop was delivered smoothly, with no issues reported by the client. From setup to collection, our team ensured all equipment was reliable and fully supported throughout the sessions.
Efficient Operational Delivery
A key factor in the project’s success was the global operations team’s rapid response during order preparation. All equipment was ready on time, fully configured, and deployed without delay.
